Enterprise Patient Communication
Drive operational efficiency, increase revenue, reduce costs, and improve patient satisfaction from one integrated patient outreach software platform.
Patient Appointment Reminders
Unlimited voice, email, and text appointment reminder service with missed appointment rescheduling.
Chat & Secure Messaging
Send and receive texts directly to patients with 2-way chat or secure messaging. Messenger collects patient responses across all automated solutions. Secure option protects PHI and best practices.
Self-service, user friendly on-demand messaging. Quickly notify scheduled patients, groups, and staff of delays, office closures, inclement weather, and custom messages.
Satisfaction Surveys & Reputation Management
Survey patients post visit and generate public reviews to improve your medical practice’s online reputation.
Optimize scheduling for your schedulers or access center to streamline operations, improve the patient experience, reduce burden on staff, and drive ROI by impacting key appointment metrics.
eRegistration & Check-in
A mobile first pre-registration and contactless check-in solution for patient intake. Enable patient & staff safety, the virtual waiting room, and telehealth.
MDpay® & Patient Balance Messaging
Collect more patient balances faster in the office, on the web, or via patients’ mobile devices to save on statement costs and reduce time in AR..
- Auto post payments to the correct appointment
- Keep patient cards on file
- Easy payment plans that auto draft
- Text 2 pay
Promote patient adherence, target gaps-in-care, reduce readmission, and improve revenue with automated campaigns.
- Set recall messages based on clinical data
- Educate patients on health topics
- Promote portal adoption
- Support care management
A Patient Communication Service Built for Enterprise
Single Sign-On Ready
The Relatient platform integrates seamlessly with your other software solutions.
With all your patient outreach on one platform Relatient automatically protects you and patients from over messaging.
No need for separate instances. Manage locations, user privileges, and run reports across.
HL7, API, etc
We work with you to integrate using the best protocols available.
respectful and responsive to individual patient preferences, needs, and values
No passwords or usernames
We verify your patients first so they don't have to do the work
No app or portal
Instead of asking patients to download an app or log into a portal, we deliver the right message at the right time
Communicate like a person
Phone, email and text. Relatient uses all three communication modalities as needed.
We Work Well with Others
Our patient outreach solutions are integrated with more than 85 EHR and Practice Management solutions. Chances are, we have already integrated with your organization’s system of choice. Below is just a sampling of the solution vendors that we have completed integration with, and are currently serving customers effectively with automated patient engagement.
Getting Started is Easy
Relatient sent over 200 million patient messages last year on behalf of providers to:
- Reduce no-shows
- Increase patient balance collection
- Improve patient satisfaction
- Transition to value-based care
- Optimize office operations
- Automate patient outreach
- Increase compliance