Secure Messaging

A true HIPAA-Compliant chat solution for patient communication. 
Patient registering for their appointment on their phone.

HIPAA-Compliant Patient Chat

When it comes to patient outreach, nothing comes close to the ease and effectiveness of texting. Unfortunately, SMS is not HIPAA-compliant for sharing protected health information (PHI) and most conversations still require a phone call. With Relatient patient’s and clinicians now have a choice. Start a conversation with text and initiate a secure chat with a unique link and authorization when you need to safely exchange insurance info, documents, test results, or images. For patients all from their mobile device.  

Let’s get you started! Relatient Implementation Specialists make it easy!

Two-Way Chat - Bundled with Relatient Solutions

  • Send and received SMS texts
  • See responses to automated outreach
Standard in the Appointment Reminders Bundle for All Relatient Customers

Two-Way Chat with Secure Messaging - Upgrade

  • Send and received SMS texts
  • See responses to automated outreach
  • HIPAA-compliant
  • Send and receive secure messages
  • Receive patients photos
  • Send files through chat
  • Two-factor patient authentication
Contact Us for Bundled Pricing

Relatient Secure Messaging

Part of a Comprehensive Digital Front Door Strategy for Healthcare

Get a Demo and Pricing for Relatient’s Secure Messaging.

See why 28,000+ physicians trust us with their patients and businesses. Learn how we can help you.