Hospital Sisters Health System Partners with Relatient and Shares Success with Partners in Central Illinois

Dec 10, 2019Press Releases

Relatient, Inc., the leading customer-rated patient engagement vendor, announced that it has been selected by Hospital Sisters Health System Medical Group(HSHS) to deliver patient-centered messaging on behalf of their 200 plus-provider medical group in central Illinois. 

“The HSHS Medical Group continues to grow and as we do, we need a partner that can help us deliver reliable patient communication and whose solutions will help streamline workflows for our Medical Group staff. Relatient’s integration with Epic combined with their unique best practices and highly-rated, reliable support team has made them an excellent partner, and we’re excited about our continued success together,” says Sarah Grahek, director of clinical services for HSHS Medical Group. 

Relatient offers medical practices and health systems medical offices, hospitals, and health systems a comprehensive patient engagement platform for reducing no-shows, collecting patient feedback, reducing gaps in care, improving patient payments, and expanding patient access through online scheduling, secure messaging, and digital patient intake. Integration to over 85 EHR and practice management systems and enterprise configuration makes the platform especially effective at driving efficiency and outcomes for multi-location organizations, practices, providers, and patients alike. Relatient’s position as the highest customer-rated patient engagement vendor on KLAS reflects the platform’s scalability, reliability, and long-term customer support.  

In addition to using patient-centered engagement across the central Illinois division of the HSHS Medical Group, HSHS has extended access to Relatient’s platform to their community partners through their Community Connect program, led by HSHS director of enterprise client support, Mary Chambers. 

“Our Community Connect program extends our healthIT resources to our community partners who want pre-vetted technology solutions to meet their needs. We are happy to be able to extend access to Relatient’s platform to our partners through this program. We’ve already seen success with Relatient’s patient-centered messaging across our own medical group, sharing that with our affiliated practices is a great opportunity to share success and save those practices the time and money they would spend sifting through vendors in the marketplace,” Chambers said.

“We are excited about HSHS’s commitment to using patient-centered technology to engage their patients and to share their wins with their community partners,” said Relatient SVP of sales & business development Robbie Abt. “We’re thrilled to be partnering with HSHS Medical Group and fueling the outcomes that they’re looking for across their Medical Group and affiliated practices.” 

About Relatient 

Relatient is an industry recognized, award-winning, SaaS-based patient engagement company that improves patient and provider communications for increased patient satisfaction and improved productivity. Relatient has engaged more than 25 million patients on behalf of U.S. providers, medical practices, hospitals, and health systems and annually delivers 120 million patient messages. Relatient’s platform integrates with more than 85 practice management and electronic health databases to stop the phone tag, eliminate bottlenecks, reduce no-shows, drive appointments, increase online reviews, get patient feedback, and speed patient payments, all while supporting health and care quality initiatives. Visit, call 866-473-8160. 

About Hospital Sisters Health System 

Hospital Sisters Health System’s (HSHS) mission is to reveal and embody Christ’s healing love for all people through our high-quality, Franciscan health care ministry. HSHS provides state-of-the-art health care to our patients and is dedicated to serving all people, especially the most vulnerable, at each of our 15 local systems and physician practices in Illinois (Breese, Decatur, Effingham, Greenville, Highland, Litchfield, O’Fallon, Shelbyville and Springfield) and Wisconsin (Chippewa Falls, Eau Claire, Oconto Falls, Sheboygan and two in Green Bay). HSHS is sponsored by Hospital Sisters Ministries, and Hospital Sisters of St. Francis is the founding institute. For more information about HSHS, visit For more information about Hospital Sisters of St. Francis, visit


James Kanka 
VP Marketing
Relatient, Inc. 
(615) 208-7384

Make text, email and voice an integral part of your patient engagement.