Medical Office Appointment Scheduling Template

Are you looking for a way to create a medical office appointment template? If so, leveraging the best practices is important for finding...

7 Tips To Address Medical Practice Burnout

Medical practice burnout is nothing new. For decades, countless providers and staff in healthcare organizations have suffered job burnout....

Proven Methods for Scheduling Doctor Appointments for Your Practice

Efficiency is paramount in the doctor’s office. Your doctor, nurses, and staff are extremely busy, so it’s important to identify ways to...

Using Centralized Scheduling Effectively for Patient Appointments

Centralized scheduling is an important part of patient appointments, especially for any medical, specialty, or hospital groups that have...

8 Key Benefits of Automation in Healthcare

Automation is revolutionizing many industries, including healthcare. However, healthcare has been slower than other industries to adopt...
Better Patient Experience, Higher Profitability

Better Patient Experience, Higher Profitability

The other day I came across a report by Deloitte in which they "found that higher patient experience scores are associated with higher hospital profitability." Their suggestion:  With the renewed patient and payer emphasis on patient experience as a core element of...

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Are You Over-Messaging Patients? Stay Ahead of TCPA

Are You Over-Messaging Patients? Stay Ahead of TCPA

Some healthcare organizations over-message patients. While their enthusiasm in communicating with their patients should be applauded, over-messaging patients can present some problems. Over-messaging patients creates message fatigue Message fatigue occurs when message...

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The Vancouver Clinic Reduces No-show Rates

The Vancouver Clinic Reduces No-show Rates

When The Vancouver Clinic began their transition to the Relatient messaging platform their average no-show rate was at an acceptable range and was not the organization’s primary concern. What really had them frustrated was the poor Customer Service they received from...

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The Most Important App in Healthcare

The Most Important App in Healthcare

It’s all too easy for industries to get caught up in adopting new technologies just to keep pace. “Everyone is building a custom app/portal/website, so that must be the answer.” Or so the thinking goes. For all the talk of human-centered design and patient-centered...

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Going digital to improve patient engagement

Going digital to improve patient engagement

Originally published on http://www.beckershospitalreview.com/, written by Pem Guerry and Sam Johnson. Mobile technology is far from a new concept for the healthcare industry, but its adoption is now accelerating at a rapid-fire pace. In almost every respect, hospitals...

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Listed on the AthenaHealth Marketplace

Relatient was recently added to the athenaHealth Marketplace, making it easier for users of athenaCollector to integrate with Relatient's platform and take a patient-centered approach to engagement. Here is an overview:   Relatient is an integrated messaging...

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